Welcome to GreenGrow. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing any order.

Use of Website

By using the GreenGrow website, you agree that:

• You will use the website only for lawful purposes
• You will not misuse or damage the website or its services
• You will not attempt to access restricted areas without permission

We reserve the right to restrict or terminate access if any misuse is detected.

Products and Services

GreenGrow offers indoor plants, outdoor plants, plant combos, and related gardening products.

• All product images are for representation purposes only
• Actual plants may vary slightly in size, shape, or color
• Availability of plants may change based on season and stock

We reserve the right to modify or discontinue products at any time without notice.

Orders

When you place an order:

• You agree that all details provided are accurate and complete
• Your order is subject to acceptance and availability
• We may cancel or refuse orders in case of incorrect information or stock issues

Once confirmed, you will receive order updates via email or phone.

Pricing and Payments

• All prices are listed in INR (₹)
• Prices may change without prior notice
• Payment must be completed at the time of purchase through secure payment gateways

GreenGrow does not store your complete payment details.

Delivery

• We aim to deliver products within the estimated time frame
• Delivery times may vary based on location and external factors
• Delays caused by weather, transport, or other unforeseen conditions are not our responsibility

Customers must provide accurate delivery details to avoid delays.

Returns and Refunds

Due to the perishable nature of plants:

• Returns are accepted only for damaged or incorrect products
• Any issue must be reported within 24–48 hours of delivery
• Refunds or replacements will be processed after verification

GreenGrow reserves the right to approve or reject refund requests.

Cancellations

• Orders can be cancelled before they are shipped
• Once dispatched, cancellation may not be possible
• Custom or special plant orders cannot be cancelled

Intellectual Property

All website content, including images, text, logos, and designs, belongs to GreenGrow and is protected by copyright laws. You may not copy or reuse any content without permission.

Limitation of Liability

GreenGrow is not responsible for:

• Indirect or accidental damages
• Delays in delivery due to external factors
• Plant damage caused after delivery due to improper care

Third-Party Services

We may use third-party services for payments, delivery, or analytics. GreenGrow is not responsible for their policies or actions.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to Terms

GreenGrow may update these Terms and Conditions at any time. Changes will be posted on this page.

Contact Us

If you have any questions, please contact us:

GreenGrow
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]